Backend systems · Support operations · Software
We run the backend systems and support teams your business depends on.
Largis Venture manages wholesale and backend systems and provides 24/7 live chat support for growing companies and large enterprises.
99.9%
Uptime commitment written into every service contract
24/7
Live chat support staffed by trained people
Tier 1–3
Technical escalation handled by our own engineers
2–4 hrs
Reply time for new enquiries on business days
01What we do
Systems and support work that has to run every day
We take it on under one contract, so your own team can focus on the business.
Backend & wholesale systems
Business process automation, custom API integrations, inventory sync, and round-the-clock monitoring.
Customer support operations
24/7 live chat teams with Tier 1 to Tier 3 technical escalation, run to response times set in your contract.
Software Suite
Largis Sales Tracker: revenue, leads, and support response times across your business units in one place.
02Engagement
How an engagement works
Four steps from the first call to day-to-day operation.
Step 01
Consultation
A 30-minute call to understand your systems, volumes, and what needs to improve.
Step 02
Assessment
We review your current setup and send a written scope with pricing and service levels.
Step 03
Transition
We document your processes, set up access, and train the assigned team before go-live.
Step 04
Operation and reporting
We run the service day to day and report against the agreed targets every month.
03Software Suite
See what we do, as it happens
Every engagement includes access to our own software, so you can see what we are doing and how it is performing.
- Sales tracking across several organisations or business units
- Lead and revenue reporting that updates as your team works
- A client portal with role-based access for your stakeholders
04Security & Compliance
Client data kept separate, protected, and encrypted
How we protect client data, from the network edge down to individual database records.
Separate data for every client
Each record is tagged with the client's organisation. Database rules (row level security) stop anyone outside that organisation from reading or changing it.
Protected at the network edge
All traffic passes through Cloudflare's web application firewall and DDoS protection before it reaches our servers.
Encrypted in transit and at rest
Connections use TLS 1.2 or higher. Stored data and backups are encrypted with AES-256.
Next step
Tell us what you need to run
Share your current setup and where it falls short. A member of our team will reply within 2–4 business hours.
- sagar@largis.co
- RESPONSE
- 2–4 business hours